Board index Oregon 911 Services Support Over 100 Text Messages for 1 incident

Over 100 Text Messages for 1 incident

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Post Wed Aug 06, 2014 11:31 pm

Posts: 9
Location: Hillsboro OR
Very cool service you have setup here, just playing around with it this afternoon.

Setup an alert for the Hillsboro Area (5000 meter radius centered on Hillsboro), ChestPain/Heart Call came in on NW Lincoln St. and I started getting a barrage of text messages from the system all for the same call. After about 20 I went in and deleted the alert from places, after 70 I went into my profile to change my phone number. I'm up over 100 messages now all for the same incident. Maybe I caused a loop because of the size of the area I setup?

Post Thu Aug 07, 2014 12:31 am
Brandan Dispatcher / Admin

Posts: 14
Sorry about that, I only tested it with 1 incident occurring not more than one. I have fixed the issue after spamming my phone too by setting a 5000m area around Tigard :D

Thanks for the notice, it shouldn't happen again!

Also the email system is offline until our webhost fixes an error on their end.

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