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Places repeating alerts.

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Post Sat Oct 25, 2014 6:25 pm

Posts: 9
Location: Hillsboro OR
Email alerts are getting sent repeatedly for the same incident.

Post Sun Oct 26, 2014 2:43 am

Posts: 9
Location: Hillsboro OR
The duplicated alerts have stopped, the last duplicate alert I received was at 1:28PM today 10/25/14.

Post Sun Oct 26, 2014 2:54 am
Brandan Dispatcher / Admin

Posts: 14
Was it multble or only this one?
http://www.cad.oregon911.net/units.php? ... 8&county=W

I see" Undelivered Mail Returned to Sender" error messages but I don't see whats causing it. I don't generally keep records for more than 5 hours.

I don't see a record of the message ever being sent in the SQL suggesting maybe the SQL server was having some issues and the program couldn't insert the thing that says the message has already been sent.

I think that might be our prime suspect to look at. I changed it so it has to insert first, then if it inserts then send the email/text. So if it fails you won't get hundreds of alerts.

We had a high call volume today also as you can see from these graphs.
http://www.cad.oregon911.net/statistics ... callvolume
http://www.cad.oregon911.net/statistics ... IRES+DOWN#


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